How can I renew my Windows Server license?

To renew your Windows Server license, follow the instructions below:

Login to your server as normal.
Open the Command Prompt application. This application can be found by searching for "Command Prompt" using the Windows search bar.
Type the command slmgr -rearm and press enter
Restart your server for the license renewal to take effect.

|| vShield Services can be found by visiting https://vshield.pro

Question 2

How can I reset my network settings on my VDS/VDS Pro/VPS server?

Accepted Answer

How can I reset my network settings on my VDS/VDS Pro/VPS server?

To reset the network settings on your VDS/VDS Pro/VPS server, follow the instructions below:

Login to the Control Panel by visiting https://cp.vshield.pro/servers
Select the "Manage" button next to the relevant server
Select the "Tools" tab
Select the "Reconfigure Network" button. This process can take up to 5 minutes to be complete. Please note, no data is lost during the network reconfiguration process.

|| vShield Services can be found by visiting https://vshield.pro

Question 3

How do I generate an identification token?

Accepted Answer

How do I generate an identification token?

When you contact our Support Team across our various contact methods, we may request your Identification Token. This is a token linked to your vShield Control Panel account to verify your authority to make changes to the servers/services on your account, or the account itself. Please note, this is not to be shared with anyone else who is not a part of the vShield Support Team. To generate an identification token, follow the steps below:

Login to the Control Panel by visiting https://cp.vshield.pro
Navigate to cp.vshield.pro/identify
Select the "Generate Token" button. A token will be generated and show in the field above. Copy this code and provide to the Support Team when requested. Please note, this is not to be shared with anyone else who is not a part of the vShield Support Team.

|| vShield Services can be found by visiting https://vshield.pro

Question 4

How can I view/change the password for my VDS/VDS Pro/VPS server?

Accepted Answer

How can I view/change the password for my VDS/VDS Pro/VPS server?

To view your current VDS/VDS Pro/VPS server password, follow the instructions below:

Login to the Control Panel by visiting https://cp.vshield.pro/servers
Select the "Manage" button next to the relevant server
Select the "Tools" tab
Select the "Show Password" button. Then select the "Get Password" button to have the server's password displayed in the above field.

To reset your current VDS/VDS Pro/VPS server password, follow the instructions below:

|| vShield Services can be found by visiting https://vshield.pro

Question 5

How can I reinstall my VDS/VDS Pro/VPS server?

Accepted Answer

How can I reinstall my VDS/VDS Pro/VPS server?

To reinstall your VDS/VDS Pro/VPS server, follow the instructions below:

Login to the Control Panel by visiting https://cp.vshield.pro/servers
Select the "Manage" button next to the relevant server
Select the "Tools" tab
Select the relevant operating system you wish to install, based on compatilbity with your server tier.
Select the "Reinstall" button. This process can take up to 5 minutes to be complete. Please note, there is no way to restore any data lost if you choose to reinstall your server.

|| vShield Services can be found by visiting https://vshield.pro

Question 6

How can I restart my VDS/VDS Pro/VPS server?

Accepted Answer

How can I restart my VDS/VDS Pro/VPS server?

To restart your VDS/VDS Pro/VPS server, follow the instructions below:

Login to the Control Panel by visiting https://cp.vshield.pro/servers
Select the "Restart" button next to the relevant server. Your server will now restart, which can take several minutes.

|| vShield Services can be found by visiting https://vshield.pro

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