How can I reset my network settings on my VDS/VDS Pro/VPS server?

To reset the network settings on your VDS/VDS Pro/VPS server, follow the instructions below:

Login to the Control Panel by visiting https://cp.vshield.pro/servers
Select the "Manage" button next to the relevant server
Select the "Tools" tab
Select the "Reconfigure Network" button. This process can take up to 5 minutes to be complete. Please note, no data is lost during the network reconfiguration process.

|| vShield Services can be found by visiting https://vshield.pro

Question 2

When was vShield founded?

Accepted Answer

When was vShield founded?

vShield Services was founded in 2017 as a VPN company. In 2018, vShield expanded to provide RDP's (VDS/VDS Pro/VPS), Dedicated Bare Metal Servers and Web Hosting solutions. Since then, we have been working hard to bring our customers the best services in the market, for the best price!

|| vShield Services can be found by visiting https://vshield.pro

Question 3

How can I renew my Windows Server license?

Accepted Answer

How can I renew my Windows Server license?

To renew your Windows Server license, follow the instructions below:

Login to your server as normal.
Open the Command Prompt application. This application can be found by searching for "Command Prompt" using the Windows search bar.
Type the command slmgr -rearm and press enter
Restart your server for the license renewal to take effect.

|| vShield Services can be found by visiting https://vshield.pro

Question 4

How do I generate an identification token?

Accepted Answer

How do I generate an identification token?

When you contact our Support Team across our various contact methods, we may request your Identification Token. This is a token linked to your vShield Control Panel account to verify your authority to make changes to the servers/services on your account, or the account itself. Please note, this is not to be shared with anyone else who is not a part of the vShield Support Team. To generate an identification token, follow the steps below:

Login to the Control Panel by visiting https://cp.vshield.pro
Navigate to cp.vshield.pro/identify
Select the "Generate Token" button. A token will be generated and show in the field above. Copy this code and provide to the Support Team when requested. Please note, this is not to be shared with anyone else who is not a part of the vShield Support Team.

|| vShield Services can be found by visiting https://vshield.pro

Question 5

Are your services offline?

Accepted Answer

Are your services offline?

We are sorry to hear you are experiencing issues with one of our services. To check for outages (both planned and unplanned) across our VDS/VDS Pro/VPS, Web Hosting and Dedicated Server nodes, please visit https://status.vshield.pro/. All outages are automatically detected and updated on the status page. If no known outage is occuring, you may be facing a server specific issue, in which case you should reach out to our Support for further assistance.

If the service in question is one of our VDS/VDS Pro/VPS servers, follow these instructions to check whether the node has an outage:

Login to the Control Panel by visiting https://cp.vshield.pro/servers
Select the "Manage" button next to the relevant server
The node, alongside other server information will be displayed. Click on the node to be redirected to our Status Page. Alternatively, you can visit status.vshield.pro. Then check to see if the node your server is hosted on is currently experiencing an outage.

|| vShield Services can be found by visiting https://vshield.pro

Question 6

Are there any restrictions when using your services?

Accepted Answer

Are there any restrictions when using your services?

In order to keep our community safe, we have developed our Terms of Service. These Terms of Service can be viewed by visiting https://vshield.pro/terms-of-service. When registering for an account or purchasing a service with us, you are agreeing to the rules outlined in the document. The Terms of Service can be viewed below:

Terms By accessing this web site, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

User License Permission is granted to temporarily download one copy of the materials (information or software) on VSHIELD.PRO's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on VSHIELD.PRO's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the m

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